Interesting point. We do that in a few places, e.g. if a customer starts a conve...

destraynor on April 3, 2012 | parent | context | favorite | on: Automated Emails & Respecting Your Customers

Interesting point. We do that in a few places, e.g. if a customer starts a conversation and a user replies. Small change though (says the guy who doesn't have to make it :-) )

We'll take a look.