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Today was day 2 of being full-time for me and my cofounder. We make it easy to build automated emails and measure whether users do the thing you want them to. You can imagine my heart skipped a beat this morning when a prospective customer emailed saying Intercom rolled out (part of) what we do.

I figured it was coming, but I didn't know when. Day 2 was sooner than I had expected. I don't know who else this has happened to (I'd love to hear about it) but it definitely makes you pause to think. Intercom is doing a phenomenal job both on their blog and their product. Ultimately, on Day 2 with this feature release, I learned what is best summed up in this blog post by David Cancel http://davidcancel.com/true-startup-competition/:

"a startup only has one real competitor, indifference"

This one event could flip our plan on it's head. Instead, I'm taking it as great validation. We were right about what we're building.




Thanks for your kind words Colin. Your attitude is spot on. Let's keep in touch.




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