Why on earth do you think I am blaming you? I'm not. I'm not suggesting that their actions represent the actions of "geeks", either. All I am saying is that GeekList is a company made by techies and used by techies- and article about them might be of interest to techies. I don't think that's a giant leap in thinking. Aside from anything else it was an instructive tale on how (not) to deal with customer complaints.
