I see your point in "Individuality costs money.... ", but I doubt it does.
Open source projects find an fix bugs quickly, if there's enough developers, because people are different, work different and think different. I would argue that individuality saves time, money and work.
That being said, businesses could just cookie-cut smaller offices and more people would get more work done.
I don't think there's much doubt, from a management/accounting perspective, that supporting diverse requirements for a workforce of individuals costs more than supporting uniform requirements for a workforce of enforced clones.
The thing is, the cost isn't what really matters, the cost/benefit ratio is. You want to put your people in an environment that optimises the productivity of your organisation as whole, by getting the balance right between supporting both individual performance and effective collaboration. If detailed customisation of the environment for every single member of your staff to hit that balance will increase your costs by 100%, but doing so increases productivity of your overall organisation by 200%, then it's a very beneficial action.
Open source projects find an fix bugs quickly, if there's enough developers, because people are different, work different and think different. I would argue that individuality saves time, money and work.
That being said, businesses could just cookie-cut smaller offices and more people would get more work done.