My last experience dealing directly with the hotel, I called to cancel. Later, they tried to charge me for the whole trip. The whole system was to just call a person, with no confirmation provided.
The hotel did not give a rats ass about how happy I was, if I wanted to come back, and were not accountable. They basically gaslit me. The person pretended I was crazy or stealing, and I would surely have proof otherwise.
In most systems, you get some kind of ticket notification. I really felt I would be better with any portal system. I know booking can be shitty too, but dealing with hotels individually just seems worse to me.
By the way, they finally only charged me for one day. Chargeback rejected. Assume all of your chargebacks will be rejected if you don't have evidence. They WILL side against you, in favor of a large hotel at least (I don't think they were a chain either).
The hotel did not give a rats ass about how happy I was, if I wanted to come back, and were not accountable. They basically gaslit me. The person pretended I was crazy or stealing, and I would surely have proof otherwise.
In most systems, you get some kind of ticket notification. I really felt I would be better with any portal system. I know booking can be shitty too, but dealing with hotels individually just seems worse to me.
By the way, they finally only charged me for one day. Chargeback rejected. Assume all of your chargebacks will be rejected if you don't have evidence. They WILL side against you, in favor of a large hotel at least (I don't think they were a chain either).