I have a Onewheel XR. Mine took a nosedive at pretty low speeds and I broke my arm. Onewheel blamed me, I had a lot of experience on the XR and a lot of time skateboards and skates. The device problems, I’m happy they are acknowledging that. I don’t like that it is a voluntary recall. I don’t want store credit, I don’t trust Future Motion or their products.
I also had an XR. Put 200 miles on it with a number of close calls then a big fall. It was starting up the street in front of my old place which has a decent incline. Thing just stopped and I went into the concrete.
I raced ski team in high school and have done a lot of risk sports stuff. But I had seen enough videos and read enough stories before I bought the board. So I was padded up at knees, elbows and helmet when it happened.
I still took a major blow to the shoulder that I had to get X-rays for and sustained surface injuries that still bears scars. I also have an ankle injury from a run-off save prior from a nose dive prior to that fall.
I decided then that I was selling the board because I had too much important stuff that summer to look forward to, and that I was not likely to get to enjoy it if I kept using that product.
Like others in this thread, I contacted the company about the nosedive, explaining my injury and concern that the product could not be ridden safely. I asked if they would please consider taking the product back.
They ignored my injury, and information provided about the fall. Instead they made a point it highlight the high resale value of the product and that I should do that.
The company has a class action suit in some status of pending. I have read more than enough about this company’s behavior since to be watching and waiting for what seems inevitable. I am expecting my own exchange may make it into discovery.
For others who didn't read the article (I hadn't when I saw this comment), the store credit is only for owners of older boards, which cannot be 'fixed' with the software update that they're rolling out.
> For early adopters, however, owners can receive a “pro-rated credit of $100 to the purchase of a new board,” according to Mudd. The credit will only be issued after owners confirm that they have disposed of the old model.
I won't have my firmware updated for fear of it also gaining the "drm" Future Motion has been adding to newer boards. Besides I've already put a third party battery in it. I wish Future Motion was, well, cool...
These are the ones that move super fast with a terrible braking system (one wheel) and zero protective gear right? Never seen one in person but I’ve read chatter and seen a video a while back. I mean anyone that jumps out of an airplane should also be prepared for the chute to not deploy.
I’m guessing the difference is that you dont have to sign a waiver for onewheel riding?
The design, maintenance, and alteration of parachute equipment is regulated by the FAA; equipment must be approved under the FAA’s technical standards, and anyone packing a parachute must be an FAA-licensed rigger.
AFAIK there are no such standards (mandatory or voluntary) applied to Onewheel’s devices.
They could have voluntarily applied hardware and software standards from other safety fields (e.g. automotive engineering), but they apparently chose not to.
As the peer commenter said: move fast and break bones.
