I'm pretty sure they do this so they can sell your personal information.
I avoid them whenever possible, but I recently bought a ticket for an event weeks after they went on sale (there was essentially no activity on the map of available tickets that day).
They "unknown error"'ed me at the end of the purchase flow (inside their reservation timeout window). 60 seconds later, the tickets I had tried to purchase were being resold by a scalper.
So, whatever their API is, it allows scalpers to get a feed of tickets that are in the middle of being purchased, then to buy them in the reservation window and offer them for resale with super human speed.
That company is clearly run by crooks. They've repeatedly been brought under investigation for exactly this behavior (for over a decade), so presumably, they are also good at paying out bribes.
I avoid them whenever possible, but I recently bought a ticket for an event weeks after they went on sale (there was essentially no activity on the map of available tickets that day).
They "unknown error"'ed me at the end of the purchase flow (inside their reservation timeout window). 60 seconds later, the tickets I had tried to purchase were being resold by a scalper.
So, whatever their API is, it allows scalpers to get a feed of tickets that are in the middle of being purchased, then to buy them in the reservation window and offer them for resale with super human speed.
That company is clearly run by crooks. They've repeatedly been brought under investigation for exactly this behavior (for over a decade), so presumably, they are also good at paying out bribes.