The guy wanted the manual, because he felt he needed to read the manual - but when it was explained to him that the junior IT guy would help him with whatever he needed, it calmed him down.
Its a generational thing. You may not feel it these days but there were indeed periods of computer evolution where it was, kind of important to read the manual. And, also, help the older generation get used to the new things.
Its a generational thing. You may not feel it these days but there were indeed periods of computer evolution where it was, kind of important to read the manual. And, also, help the older generation get used to the new things.