Hacker News new | past | comments | ask | show | jobs | submit login

Hey,

Thanks for taking the time and sharing your thoughts.

I do not have answer to most of the questions: like what is the trial conversion % or why customers are leaving.

I love the section you laid our options, that's all true. We've already chose option 3. Or it's better to say we are going to fight until the last customer. If we learn how to keep it alive, we have learned a skill that's not taught any where else. If not, as you mentioned in option 1, it's going to be a very expensive mistake.

Thanks for the advice :) going to draw action items from it and apply. First one is going to be reducing churn.




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: