Ideally speaking video mail or video messaging should be a great medium for communicating with friends and family. It provides an extra element of emotion, which is clearly absent from text based messaging, which would be great for personal conversations.
However we still don't see many people using it. Wondering if this is an execution/technology challenge or a use case no one wants...
Note that people use text based messaging even though audio messaging is available and provides an extra element of emotion.