On: One week of empathy training (2019)

[catchnear4321]

not long from now, when you call support, you will get to talk to the same chat bot that’s on the web page / in the app, but it is on the phone.

because it can now talk and listen. with text to speech and speech to text.

to ensure equal access.

enjoy.

[AndrewKemendo → catchnear4321]

I agree, it seems like we’re headed to the everybody suffers equally instead of everybody is benefited equally

Perfect example from a link from yesterday: The removed a crosswalk because it was cheaper to be in compliance by removing it than fixing it [1]

Said another way, nobody…from the traffic engineer to the city counsel…cared enough about the people impacted, that they lobbied or changed the system in such a way that would help the impacted person. Their inputs were ignored or overruled.

[1] https://streets.mn/2023/07/19/if-we-want-a-shift-to-walking-...