I had waiter in Italy tell me "select zero on the card terminal, that goes to my boss, not me, if you want to tip leave some cash".
But yes, the craziness is coming here too. I have not seen it myself, but my friend complained about grocery store self-checkout asking for tip. Touchscreen order terminals in fast food takeout places also ask for tip, of course.
Self checkout? Not only no. Who did the work? Why, I did. If I tip someone, I'll tip myself.
I could see more of a case for tipping at non-self-checkout. At least there, the employee is doing the work. But even there, why has it changed? What's different from what they were doing 10 years ago?
I could also see tipping checkout people during Covid (though I didn't think of it at the time). They were putting their health, and maybe their lives, on the line so that I could continue to eat. That was way above and beyond the job they thought they were signing up for. Tipping then would have been a kind of hazard pay.
But yes, the craziness is coming here too. I have not seen it myself, but my friend complained about grocery store self-checkout asking for tip. Touchscreen order terminals in fast food takeout places also ask for tip, of course.