> making a decision based solely on quantitative observations (or metrics) and ignoring all others
I literally just stated how you should observe "all others". With everything important considered, you should then "count your bodies" and optimize. McNamara would agree with that.
Most UIs don't. Just take any app or program you use daily, and imagine better paths to the goals you repeat on a daily basis. If you're a UI person, you should be focused on optimizing these paths.
I literally just stated how you should observe "all others". With everything important considered, you should then "count your bodies" and optimize. McNamara would agree with that.
Most UIs don't. Just take any app or program you use daily, and imagine better paths to the goals you repeat on a daily basis. If you're a UI person, you should be focused on optimizing these paths.