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Because the rules are different for federal and non federal government.

I have never seen a US state or smaller jurisdiction be able to tax an entity that does not perform work or reside within its boundaries, so I am curious which one it is so I can look it up.

See this federal law prohibiting states from taxing non residents:

https://www.law.cornell.edu/uscode/text/4/114

> (a) No State may impose an income tax on any retirement income of an individual who is not a resident or domiciliary of such State (as determined under the laws of such State).

Based on the answers to this question, what I suspect is happening is to morvita’s mom is erroneously having state income taxes withheld for a state she does not live in, which she is then filing a non resident tax return to get a refund.

https://ttlc.intuit.com/community/state-taxes/discussion/i-r...

However, morvita’s mom should just tell the pension administrator to stop withholding income tax that they will never owe.




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