> where there is an issue my experience has been that they talk to you to find a solution together
Processors take note, this is the way. btw, in person-to-person processing deals (which can provide APIs in most cases) this is just how it works.
Note for business owners: Those annoying merchant services calls you get as a business owner, yes, those are the people to speak to. A bit of research into what interchange is, and what those rates are, and you can write your own contracts. It is exceedingly simple and as fine-grained as you'd like to make it (we are nerds, after all). Merchant services partners ultimately want to make money, and if you have an understanding of fee structures, you will find someone local to you who will sign you on favorable terms for both parties, it's free money for them.
Processors take note, this is the way. btw, in person-to-person processing deals (which can provide APIs in most cases) this is just how it works.
Note for business owners: Those annoying merchant services calls you get as a business owner, yes, those are the people to speak to. A bit of research into what interchange is, and what those rates are, and you can write your own contracts. It is exceedingly simple and as fine-grained as you'd like to make it (we are nerds, after all). Merchant services partners ultimately want to make money, and if you have an understanding of fee structures, you will find someone local to you who will sign you on favorable terms for both parties, it's free money for them.