On: Tesla instructed employees to only communicate verbally about complaints

[6510]

Seems like a good idea, you communicate a complaint in order for it to get fixed not for shaming the messenger or the company.

The solution if any can still be written down. If you don't formulate the reason there you would be unable to address any complaints.

[throwaway202351 → 6510]

Well it's good for limiting a company's liability, at least.