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It's final and they wont tell you, move on.


It’s not so simple just to move on. A domain is registered via Shopify. We are unable to access the account to unlock it. The domain is associated with a non trivial amount of design and branding work.


Have you contacted support at all and asked if you can transfer it out?


Yes. It seems like we are in limbo not getting responses. My first solution wasn’t to beg on hn!




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