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Conversely, if you're receiving comments that have clearly been phrased as diplomatically as possible, take a pause and note that the other person is trying their best to not be personal about the feedback.

As a random example, sometimes I respond to emails on a one-on-one basis, removing the dozens of people CC-d on the original so the sole recipient can quietly correct a mistake and save face.

Something like 50% of the time they'll angrily reply and add back in the original cast of thousands, ensuring that everyone is now painfully aware of their mistake.




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