I think it's both. If people actually found the AI useful they wouldn't all be clamoring for a way to get rid of it. Forcing the feature on users is stupid on Snap's part, but it wouldn't have provoked as bad of a reaction if the feature sucked less.
Unfortunately we're about to see a lot more garbage AI features and content forced on users.
Unfortunately we're about to see a lot more garbage AI features and content forced on users.