Well, to be fair, should every company blog post start with an introduction about what they do? It would get pretty tiresome if I was a regular reader.
While the post was meant as a follow-up for the people helping us test, you are right that we're not clear about the product. Our homepage http://heartbyte.com gives you a sense of how the audience votes during the event with their mobile devices. Also, a link was added to post :)
It seems interesting. I'd be interested to see what your user interface looks like.
I have the following comments/questions:
1) I'm pretty sure I've seen this kind of technology before on CNN, ie. real-time polling. Have you researched to see if there are any patents on the things that you've implemented?
2) Is there a large enough market for these services to sustain an actual business?
3) with respect to your %, do you account for people that started off giving real-time feedback, and then quit because it was too tedious? Do you still include them in your % even though they don't respond, or do you just assume that they haven't changed their opinion? In fact, how do you differentiate between people who don't change their opinion, and people that quit updating your app, or does that matter to the marketing research people?
I guess that will be one of the things that you'll have to deal with is the % of people that start off giving feedback and then just quit the app because they get bored or annoyed. There are a bunch of surveys that I've started filling out, but because they ask too many questions, I just quit midway.
1) CNN is doing this stuff but only with a focus group of around 40 people in a room. our system is designed to allow the whole nation to participate.
2) we believe there is :-)
3) yes we account for that. people are free to participate as long they wish. if they don't respond they aren't calculated into the %.
more information is on our homepage http://www.heartbyte.com
This is probably answered on your blog somewhere, but how do you figure the "sentiment" live chart? What question are you asking via text? Rate from 1-10?
No idea why I should care about how many users there are when I have no idea what the product is.