I know you're frustrated and angry, and I'm sorry for that. But I have to say both the content as well as the tone and tenor of this posting had me yelling "YES, YES!" out loud as I read it. Obviously I have some exposure to these issues in my life as well. Sadly, I have no solutions for you, but just know you are HEARD over here! PREACH my friend!!! Especially love the American Airlines callout!