> I just switched from a legacy bank with a bad UI to one of these neo-banks, which has a slick UI. I spend way less time with the new bank - and its not because i am getting less value...
Pricing doesn't necessarily need to incentivize all good behavior. As you're aware, having a product with a bad UI is an incentive for your users to switch to alternative services.
Pricing doesn't necessarily need to incentivize all good behavior. As you're aware, having a product with a bad UI is an incentive for your users to switch to alternative services.