I absolutely agree with the comment from EhVedadoOAnonimato:
"I think it is more likely that Mr Jit there didn't know what you were talking about, and just gave you a standard "finish the discussion with client happy" answer."
I've spoken with 'remote' customer service reps before, and they do have a propensity for just telling you whatever it appears that you want to hear!
Look a bit further down the page at the conversation HostFat had with another service rep:
"I have just a question, do you know if Amazon is going to accept Bitcoin currency?
Deepti:I'm sorry we don't have any information about Bitcoin currency."
So it's clearly not a standard script/company line MR. Jit was reading from...
I've spoken with 'remote' customer service reps before, and they do have a propensity for just telling you whatever it appears that you want to hear!
Look a bit further down the page at the conversation HostFat had with another service rep: "I have just a question, do you know if Amazon is going to accept Bitcoin currency? Deepti:I'm sorry we don't have any information about Bitcoin currency."
So it's clearly not a standard script/company line MR. Jit was reading from...