Several years ago, I worked on an incident response for an incident that was detected and stopped.
Tl;dr, a targeted phishing email was the catalyst for the whole thing. The various systems that detect these thing effectively blocked it ~97/100 times. One click was all it took. The user who clicked had a bad feeling and used a blame-free and convenient reporting mechanism to report it.
That doesn’t mean that tools and training are useless. As a defender in any context, defense has to be multilayered and flexible as circumstances change. In IT, sports or warfare, it’s the same process or funnel.
The scenario you described likely would have been detected by an EDR tool, or by log analysis if there was a process to do that. Declaring “shitshow” is accepting a bad outcome. Unfortunately as the value of compromising a company has gone up, the opponents have leveled up, and defenders need to as well.
"The spot where we intend to fight must not be made known; for then the enemy will have to prepare against a possible attack at several different points; (...) If he sends reinforcements everywhere, he will everywhere be weak."
Sun Tzu, Art of War. I know, cheesy to compare network security with warfare. But, I've learned that big shinny stack of tools is a red flag. If there is no threat model and focused hardening, you're not doing security, you're doing compliance.
Tl;dr, a targeted phishing email was the catalyst for the whole thing. The various systems that detect these thing effectively blocked it ~97/100 times. One click was all it took. The user who clicked had a bad feeling and used a blame-free and convenient reporting mechanism to report it.
That doesn’t mean that tools and training are useless. As a defender in any context, defense has to be multilayered and flexible as circumstances change. In IT, sports or warfare, it’s the same process or funnel.
The scenario you described likely would have been detected by an EDR tool, or by log analysis if there was a process to do that. Declaring “shitshow” is accepting a bad outcome. Unfortunately as the value of compromising a company has gone up, the opponents have leveled up, and defenders need to as well.