As a Mexican who travels plenty to the US and works for an American company and has worked for another top-tier software company from the US, I believe this statement is false.
E-commerce platforms, “sharing economy” apps, neo-banks, dating apps, real estate platforms, etc. are all used every single day by millions of people.
Mexican living in México, ~95% of the population use Facebook, word of mouth or driving around where you want to find a place to rent. Of course there are many sites that you can use to find a place to rent, but the best deals and more options are available on Facebook.
Facebook doesn't act as the central trust authority. So as an expat, most realtor is telling me to avoid FB and use them because scams. But as a user it's inefficient to talk to 20 Realtors for 20 listings.
I just want something in between that doesn't inflate the actual price by 40%
E-commerce platforms, “sharing economy” apps, neo-banks, dating apps, real estate platforms, etc. are all used every single day by millions of people.