When AirBnB became public, it wasn't about growth anymore but purely profit. These services were only "good" for the time they had to build positive buzz, now the bill is coming due and they are making as much profit as possible, at the expense of the guest. After all, what is the alternative now they have a monopoly in their niche? "Disruption" my ass... since Airbnb owns no property, the host is their lifeblood and they will always favor the host's reputation in order to make money.