> What's happened recently (meaning, since the pandemic) is that some companies have de-staffed their systems to the point where there really is no path to resolution. This happens in cases where the company is completely at fault: e.g., when you order something and they charge you, but don't provide the item because they're out of stock.
This is a relevant and timely comment. I just filed a chargeback and dispute with my credit card company because a product I ordered was defective and could not be returned as the company didn’t have an address for returns and wouldn’t return phone calls. Of course, my credit rating went down 30 points after the chargeback and dispute. Seems like there’s no way to come out ahead here.
This is a relevant and timely comment. I just filed a chargeback and dispute with my credit card company because a product I ordered was defective and could not be returned as the company didn’t have an address for returns and wouldn’t return phone calls. Of course, my credit rating went down 30 points after the chargeback and dispute. Seems like there’s no way to come out ahead here.