are downtime and crash really synonymous though? seems like an awfully sensationalistic piece. they're not saying it's GOING to die once a week, but you can hardly tell from reading AlleyInsider's version of it. an SLA on an innovative new system, be happy you got any guarantee at all.
especially if you consider a crash extending longer than 5 minutes it breaks the SLA...
especially if you consider a crash extending longer than 5 minutes it breaks the SLA...