On: Tell HN: AWS connectivity issues, but health dashboard says everything fine

[everfrustrated]

A reminder that the public and personal health dashboards are not the the only port of call.

If you pay for the top tier of AWS support, if you have a suspected outage you'd be paging in AWS who will pick up the phone and start debugging your problem.

If your business depends on AWS you don't sit around clicking refresh on a status page hoping it might be updated.

[coredog64 → everfrustrated]

At some level of spend, your account team will know what services you use and know when those services are having higher than normal error rates.