I think that Slack is a very helpful tool. Working remote in the video game industry, I can't imagine having as many conversations, screen shares, huddles and files being sent around as this kind of work demands day-to-day without a tool like Slack.
However, text communication online is definitely more negatively perceived than intended - there probably are some studies about this. And the volume of communication can be a bit distracting, especially when people expect that others will respond to instant messages instantly.
But all in all, things like Slack, Teams or Discord are definitely better than not having them to my mind, even if they are imperfect.
However, text communication online is definitely more negatively perceived than intended - there probably are some studies about this. And the volume of communication can be a bit distracting, especially when people expect that others will respond to instant messages instantly.
But all in all, things like Slack, Teams or Discord are definitely better than not having them to my mind, even if they are imperfect.