It's the job of an incoming CEO to (1) gather information from the existing staff, (2) build relationships (and trust) with them, (3) use that information to help inform/tailor strategy, and (4) identify key individuals that can help execute said strategy.
If he needed an outside consult to confirm or refute suspected problems, that's ok, but that's not what happened here. He started off this relationship adversarially, and first impressions matter. This one is going to take some effort to repair. And if it isn't actively repaired, it's going to be a bumpy ride before he starts seeing good progress on his vision.
If he needed an outside consult to confirm or refute suspected problems, that's ok, but that's not what happened here. He started off this relationship adversarially, and first impressions matter. This one is going to take some effort to repair. And if it isn't actively repaired, it's going to be a bumpy ride before he starts seeing good progress on his vision.