On: The Restaurant Industry’s Worst Idea: QR Code Menus

[eru]

I have similar experiences in Singapore. The QR code menus work just fine here.

And if you don't have a smartphone, you can still just talk to the staff and order with them.

I like that this lets restaurants improve their labour productivity and lower their labour costs. It's hard to run a profitable restaurant.

[qsi → eru]

I agree it's hard to run a profitable restaurant, but I disagree it works fine in Singapore. I just had lunch at a QR based restaurant here and it was a bit painful. Staff shortages are a real problem though in F&B so something has to give. Thankfully printed menus are making a comeback. Even when the apps work fine I still prefer a printed menu.

[eru → qsi]

I have a slight preference for having a printed menu available for browsing, _and_ also having optional electronic ordering.

> I just had lunch at a QR based restaurant here and it was a bit painful.

Interesting, which one? So far I didn't have too much trouble. But I can easily believe that there are many that don't work so well.