"No, you don't understand, we have to operate like this seventy plus years after the end of British rule - not because we are incapable or we aren't agents - no no but because the British set up this system, and who are we to change it?"
See also, "no you don't understand, we had to start a war with the Muslims in the West because the British didn't tell them to be our second class citizens fast enough"
A bureaucratic system selects for people who are good at that kind of process. Unsurprisingly, they aren't too eager to change the environment they thrive in.
Indian civil service do have stronger gravitas compared to other civil service. Looking from Indian Civil Services Examination, it really attracts huge amount of talents and required preparations.
Legacy of British civil service and bureaucracy ?