Can anybody from Ramp, Loom, Vercel, Descript, Cash App, Raycast, Mercury, Retool, Alan, Arc, OpenSea or Pitch chime in on their experience with Linear and the scope of which they use it for their apps?
Co-founder of Raycast here. We've been using Linear since the beginning when it was only two of us. We're 16, and the app has become integral to our workflows. In a small company, it's crucial to be aligned. We use Linear to spec out our work and build up momentum. We ship an update of Raycast every two weeks and use cycles and projects to ensure we keep the release schedule.
I love the speed of the app. The real-time sync and keyboard shortcuts guarantee fast interactions. We surround ourselves with the best tools to raise the bar of what everybody expects from software. It helps us to build better software, and Linear is an app (and website) that pushes our understanding of quality forward.
Hey there, I'm an engineer at The Browser Company (who makes Arc).
It's critical to our eng, design & product processes.
We switched from another tool because the other tool was painfully slow. It was a night & day difference. It's been about a year now since we've fully committed to Linear. I'm very glad we have!
We use their cycles feature heavily. We ship our app weekly, and our product development process is split into three 2-week cycles that form a "milestone". We model that work accordingly in Linear.
We also use their "Projects" feature quite heavily. We'll often have folks working across a few projects a time. This feature helps my ADHD brain understand what the most important thing across any number of ongoing projects is, and then focus on accomplishing that.
Personally, the best feature for me is the speed of the app. That, alongside the keyboard shortcuts, make it pretty hard to give up.
Another thing I particularly like about Linear (aside from speed, product polish & wonderful design) is how you can opt-in to using it more. If you just want to use it as an issue tracker for teams, that works great! It's how we started. But you can also grow into the product more as you harden your processes or figure out what works best for you.
tl;dr — I can't imagine ever using another tool to help build products besides Linear.