That’s basically where we are at, with the exception of big businesses and institutions often refuse to deal with you except for in-person or over the phone.
That was probably supposed to be sarcasm, but yes, absolutely, let's not use a phone for voice calls anymore. That nonsense should have sailed 10 years ago.
I personally have found interfacing with businesses dysfunctional at best today. Auto-mated prompts that send you in infinite loops, email and text services that create async communication making it 10x as long to address my query. The idea that speaking to someone on the phone should cease is laughable.
sure just not the old telephone system (especially for inbound calls) rather text me or audio or video chat with me through an app where I've added you as my contact.
Ive never received a spam call through a chat app like Messenger before. I have to add them as a contact first. In 21st century the old telephone system doesnt work anymore.
