> Unfortunately, the designers all seem to have 72" 8K professionally color-calibrated monitors and a $1000 mouse, and think if it works for them that's good enough.
Years ago I came across a project developing software for use by soldiers (maps, messaging, that sort of thing). The devs made really tiny icons for the various map symbols. One day an actual soldier came in with a ruggedised terminal and asked the devs to demo the software on it, using combat gloves. Needless to say it was unusable and there was a great gnashing of teeth.
The same project also gave rise to the best bit of user feedback I've ever seen. At an exercise where the software was being trialled, the commanding officer asked one of the soldiers what he thought of the software. He replied (in a northern English accent) "The fucking thing is fucking fucked, sir", and the trial was cancelled about ten minutes later.
Years ago I came across a project developing software for use by soldiers (maps, messaging, that sort of thing). The devs made really tiny icons for the various map symbols. One day an actual soldier came in with a ruggedised terminal and asked the devs to demo the software on it, using combat gloves. Needless to say it was unusable and there was a great gnashing of teeth.
The same project also gave rise to the best bit of user feedback I've ever seen. At an exercise where the software was being trialled, the commanding officer asked one of the soldiers what he thought of the software. He replied (in a northern English accent) "The fucking thing is fucking fucked, sir", and the trial was cancelled about ten minutes later.