It's just the progression of things. Things first shifted online. Some are now going with apps because apps are a better fit.
Eg, if you're calling a taxi, what are you going to call one from, if not a phone? A phone is the best tool for the job because if they come and can't find you, then can call you back.
Eg, if you're calling a taxi, what are you going to call one from, if not a phone? A phone is the best tool for the job because if they come and can't find you, then can call you back.