To do discovery to find the proper forms, and what they have to fill out in them, and to get their legal department to make sure they're doing it correctly, has significant costs.
You bought your card before Brexit. They're honoring the deal they made with you—not their fault they had the ground pulled out from under them with laws you consented to.
You bought your card before Brexit. They're honoring the deal they made with you—not their fault they had the ground pulled out from under them with laws you consented to.