I've recently been transitioning over to paid email (I chose fastmail, it's great, but there are many others) for pretty much exactly this reason. Free users are just useless eaters to big companies. Fine when it works, shit out of luck if anything goes wrong. I had a near miss with an old phone number - it worked out in the end but I was left with no illusions about my total lack of recourse if it hadn't.
Turns out, when I asked myself the question "is my email worth $50/year?" the answer was "yes".
It's been a hassle, not gonna lie, and I may never fully get everything transitioned - but it's an important service, and if it's important I want a prompt and easy resolution to any problems. That costs money. Why did we ever think free email was a good idea?
Turns out, when I asked myself the question "is my email worth $50/year?" the answer was "yes".
It's been a hassle, not gonna lie, and I may never fully get everything transitioned - but it's an important service, and if it's important I want a prompt and easy resolution to any problems. That costs money. Why did we ever think free email was a good idea?