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I'm that user who made that claim. ;)

Indeed, tutorials do come in a great many varieties, and when it's done well the user may not even be aware that what they're experiencing is a tutorial. That has a strong tradition in game development; where a new ability or a new tool is provided to the user and the level is designed thereafter to allow the user to explore that new thing. That's closer to your Zelda or Halo.

Even FromSoftware games take this approach. Elden Ring has a whole opening stage that's clearly designed to expose users to core gameplay mechanics.

But then there's those unskippable dialogues, or the tedious "now press this input to perform this action" prompt found within a purpose-built tutorial area. Those, specifically those, are what I find cause for immediate product return.

There was some Need For Speed games on the PSP that were particularly awful for this. You'd be _racing_ and it would pause the gameplay to show you a dialog about how to drift or draft or somesuch; completely breaking the flow of the experience. That's what I would demand a refund for.

That said, art is subjective, and the experience is ultimately defined by the beholder. Maybe some people actually enjoy being brow beaten with unskippable prompts and hand-held through tediously constrained environments, with their experience jarringly interrupted at unexpected times by dialogs that break the suspension of disbelief.




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