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Then stick to buying Hondas and BMWs. There is a great ad about a farmer bringing in his 100 year-old Porsche tractor to a current Porsche car dealer for service. That is true to life. Those who want a multi-decade relationship with a manufacturer don't buy from the likes of Tesla. They have not yet earned access to that customer base. Ask Tesla to fix your classic Tesla from decades past and they would probably laugh in your face.

https://youtu.be/R8-9oIq1hxw

Note how the dealer shows the customer the new part before it is installed. Note how the customer doesn't hand over the keys until fully knowing what is going to be done. Note that this old customer then decided to double down by buying a new car from the company fixing his tractor. Tesla has no respect for such concepts.




> Then stick to buying Hondas and BMWs...

> Tesla has no respect for such concepts.

Agreed. But it doesn't help that consumers have accepted faux-trust (i.e., marketing) for real Trust.

The key to real Trust is simple: It's earn. It can't be ordered. Demanded. Come from nothing. Be bought. Etc.

The irony here is, trust for Tesla is based on trust for other like (read: premium) auto brands. But in the end, it hasn't been earned. And it shows.




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