Don't they spent something like a Billion Dollars or more on Accenture, Cognizant and the other outsource sinkholes for the wonderful support experience they provide?
I'd start there. A team of good engineers can outperform that Billion dollar spend any day. It seems Facebook spends a LOOOOOOT more on operations fiefdoms than any other social network out there including TikTok.
I'd start there. A team of good engineers can outperform that Billion dollar spend any day. It seems Facebook spends a LOOOOOOT more on operations fiefdoms than any other social network out there including TikTok.