Yes, cliché implies an overused trope; in Heat, all the female characters are clichés; most of the male characters are too (the main two, the exhausted but determined cop, and the super-pro bank robber, certainly are); and so are the situations and plot developments. The "one-last-big-score-that-goes-wrong" is so cliché it should be legislated against. Everything in that movie is utterly predictable.
As for movie critics, I'd rather form my own opinion than follow those of people who's profession is to sit in cinemas without even paying for their own tickets. But, while you're right that most reviews of Heat are very positive, there are plenty of critics who thought that movie was boring and cliché. Here's one for instance: https://www.reelviews.net/reelviews/heat
"all the character-building information is cliched and uninteresting"
"About forty minutes of Heat is involving. The rest varies from humdrum to tedious. That's not a very good success rate."
"the long stretches of banal dialogue and formula plotting mute the impact of the staccato, bullet-laden bursts of energy"
None of this matters much, of course. I would feel the same if there were zero negative reviews.
As for movie critics, I'd rather form my own opinion than follow those of people who's profession is to sit in cinemas without even paying for their own tickets. But, while you're right that most reviews of Heat are very positive, there are plenty of critics who thought that movie was boring and cliché. Here's one for instance: https://www.reelviews.net/reelviews/heat
"all the character-building information is cliched and uninteresting"
"About forty minutes of Heat is involving. The rest varies from humdrum to tedious. That's not a very good success rate."
"the long stretches of banal dialogue and formula plotting mute the impact of the staccato, bullet-laden bursts of energy"
None of this matters much, of course. I would feel the same if there were zero negative reviews.
I think we should agree to disagree.