I admit to being a little frustrated with systems engineers telling me I should never need shell access to a production system again, that web-based Metrics and Tracing should be enough to debug all problems. I have twenty years of muscle memory using strace, dtrace, lsof, blah blah blah to troubleshoot complex problems. Furthermore I'm only brought in when the problem is sufficiently complex. I understand that it should be a break-glass exception, but I don't want linux abstracted away completely.
