cap with no ability to pay for more is not "solving the problem correctly". I use a multiple of the cap every month and I have a roommate who often uses at least the cap himself. Imagine a family of 5 where everyone actually uses the internet. The cap would not work.
If you break the cap twice there are no overage charges, they just disconnect you for a year, no matter what you're willing to pay. When they called me and said "use less or use nothing" and refused to suggest any way to let me pay for more of their product, that was extremely consumer hostile.
The only solution is the small business plans which are not capped, which they do not tell you about, but fortunately I found out about them in HN comments.
If you break the cap twice there are no overage charges, they just disconnect you for a year, no matter what you're willing to pay. When they called me and said "use less or use nothing" and refused to suggest any way to let me pay for more of their product, that was extremely consumer hostile.
The only solution is the small business plans which are not capped, which they do not tell you about, but fortunately I found out about them in HN comments.