What's ironic is that Amazon is "so bad" yet they are one of my favorite companies.
They always seem to do right by the customer.
Where as google, it's behavior isn't always customer friendly (disclaimer: this is my opinion/perception).
To an outsider like me, Google seems almost schizophrenic...adding features, removing them, and then Gmail on android is just "not good". Customer service is non existent. Have a problem with Google product, good luck buddy.
Contrast that to Amazon where customer service is prompt and courteous and they always give the customer the benefit of the doubt.
Maybe it's the focus of the companies? Google is focused on engineering for engineering's sake. The focus on developers and algorithms.
Amazon is focused on customer service/satisfaction. Keeping the customers coming back.
Google is a monopoly in many of it's services (search, ad[sense|words]) whereas you can get a lot of Amazon's products somewhere else.
They always seem to do right by the customer.
Where as google, it's behavior isn't always customer friendly (disclaimer: this is my opinion/perception).
To an outsider like me, Google seems almost schizophrenic...adding features, removing them, and then Gmail on android is just "not good". Customer service is non existent. Have a problem with Google product, good luck buddy.
Contrast that to Amazon where customer service is prompt and courteous and they always give the customer the benefit of the doubt.
Maybe it's the focus of the companies? Google is focused on engineering for engineering's sake. The focus on developers and algorithms.
Amazon is focused on customer service/satisfaction. Keeping the customers coming back.
Google is a monopoly in many of it's services (search, ad[sense|words]) whereas you can get a lot of Amazon's products somewhere else.