> By slowly being more resistant to changing the thing FOR people, telling them to try to do it themselves, and less inclined to answer questions, and more inclined to ask them what they tried and suggest what they may investigate next to find an answer, people have stopped asking so often
The general principle here is that we teach people how to treat us. If we're always bending over backward to help someone without expecting them to put in the effort themselves then we're teaching them it's OK to behave that way.
Just asking "What have you tried already?" teaches others that they're not allowed to put in zero effort. Saying, "No, I won't implement that feature." teaches others that you're not a pushover.
The general principle here is that we teach people how to treat us. If we're always bending over backward to help someone without expecting them to put in the effort themselves then we're teaching them it's OK to behave that way.
Just asking "What have you tried already?" teaches others that they're not allowed to put in zero effort. Saying, "No, I won't implement that feature." teaches others that you're not a pushover.