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Depends on the politician. A few years ago, I wrote emails to my US House representative and one of my senators. They didn't come from a template. I wrote a few short paragraphs stating my wish, my reasons, and a bit of praise for something they recently did.

The representative sent back an obvious copy-paste. Could've been the response to any email about the topic, and sounded like a campaign pitch.

The senator (or at least a staffer) replied with reasoning. I didn't agree with the reasoning or conclusion, but somebody definitely read my email and responded specifically to it. I appreciated the respect they showed that way.




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