I may not have read your post correctly but why do you think "seeking sympathy and confirmation" is mutually exclusive to a "mature response"?
There is a tendency I have seen in people in the tech industry to try to problem solve everything. Like debugging a bug. In my experience this creates unhealthy relationships. Sometimes all we can do is listen and say, "yeah that sucks, I'm sorry".
There is a tendency I have seen in people in the tech industry to try to problem solve everything. Like debugging a bug. In my experience this creates unhealthy relationships. Sometimes all we can do is listen and say, "yeah that sucks, I'm sorry".