> Why do these important sites never get actual user feedback before forcing out a major update as a big "surprise" ?
The people behind the redesign do so for career, resume & portfolio reasons - they are very unlikely to ever use MDN themselves so they don't care and don't see the problem. You can't rely on user feedback because there's a very high risk users will tell you everything is fine and there's no need for you to mess with anything.
The people behind the redesign do so for career, resume & portfolio reasons - they are very unlikely to ever use MDN themselves so they don't care and don't see the problem. You can't rely on user feedback because there's a very high risk users will tell you everything is fine and there's no need for you to mess with anything.